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on the 3dr website it says: status complete, payment status complete, and shipment state ready. Is that what everyone else is seeing?
Gimbal order
- Thread starter Operator74656
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My order has never changed. From 4/20 until now. Has always said same thing.
OMG.. I just figured out the problem. I ordered 4:20
@Sarah B my Solo is half lit.
OMG.. I just figured out the problem. I ordered 4:20
@Sarah B my Solo is half lit.
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lol
Do we know if that order status has changed recently - or is that the way it has always read?
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Interesting, so it appears that these will ship directly from China and not in bulk which is a good thing for those that ordered via 3DR's website.
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Welcome to Live Chat at the B&H Aerial Imaging Live Department. Please wait while we connect you to an agent who will be able to assist you...
You have been connected to Whitney H.
nicholas ball : Just wondering when the battery I have on order will ship?
Whitney H: Hello nicholas . My name is Whitney. How can I help you ?
Nicholas Hello
nicholas: I was wondering when the battery for the 3dr solo will ship? Also do you have an update on the gimbal I have on order?
Whitney H: Both gimbals and extra batteries are expected to be available and begin shipping August 15th.
Whitney H: Can I assist you with anything else?
nicholas: How far down am I on the list of the order? Will you have enough in to ship then?
Whitney H: I unfortunately do not have access to see places in line but we are expected to have more than enough to fill all orders made months prior too.
You have been connected to Whitney H.
nicholas ball : Just wondering when the battery I have on order will ship?
Whitney H: Hello nicholas . My name is Whitney. How can I help you ?
Nicholas Hello
nicholas: I was wondering when the battery for the 3dr solo will ship? Also do you have an update on the gimbal I have on order?
Whitney H: Both gimbals and extra batteries are expected to be available and begin shipping August 15th.
Whitney H: Can I assist you with anything else?
nicholas: How far down am I on the list of the order? Will you have enough in to ship then?
Whitney H: I unfortunately do not have access to see places in line but we are expected to have more than enough to fill all orders made months prior too.
Welp.. here is what answers I received.....
Welcome to Live Chat at the B&H Customer Service Department. Please wait while we connect you to an agent who will be able to assist you...
You have been connected to Stan G.
Rodney: Just wondering when the battery I have on order will ship.
Stan G: Hello Rodney. My name is Stan G, and I will be glad to assist you. Please give me a few moments to begin working on your inquiry.
Rodney: Hello Stan, not a problem. I was just wondering when the battery and the gimball for the 3dr solo i have on order will ship?
Stan G: We expect the battery and gimbal to arrive at B&H on 08/124. We will then have them stocked and shipped to our customers.
Stan G: I do apologize for the delay and any inconvenience it has caused.
Rodney: can you tell me that date again, please?
Stan G: I'm sorry. The battery is expected 08/04. The gimbal is expected 08/17.
Rodney: Will you also be shipping the "free" battery that was in place at time of ordering due to the gimbal delay?
Stan G: Please allow me a moment while I look into this for you.
Stan G: Yes, we will be shipping the "free" battery as well.
Welcome to Live Chat at the B&H Customer Service Department. Please wait while we connect you to an agent who will be able to assist you...
You have been connected to Stan G.
Rodney: Just wondering when the battery I have on order will ship.
Stan G: Hello Rodney. My name is Stan G, and I will be glad to assist you. Please give me a few moments to begin working on your inquiry.
Rodney: Hello Stan, not a problem. I was just wondering when the battery and the gimball for the 3dr solo i have on order will ship?
Stan G: We expect the battery and gimbal to arrive at B&H on 08/124. We will then have them stocked and shipped to our customers.
Stan G: I do apologize for the delay and any inconvenience it has caused.
Rodney: can you tell me that date again, please?
Stan G: I'm sorry. The battery is expected 08/04. The gimbal is expected 08/17.
Rodney: Will you also be shipping the "free" battery that was in place at time of ordering due to the gimbal delay?
Stan G: Please allow me a moment while I look into this for you.
Stan G: Yes, we will be shipping the "free" battery as well.
I was emailed by Melissa my "battery will be shipped in 2-3 weeks" ... received email this morning.
Order Date: 2015-07-16
Status: Complete
Payment State: Complete
Shipment State: Ready
I noted that a pending charge of $399.95 showed up on the credit card used, but the charge was never processed and it dropped off the pending list after 5 days.
Status: Complete
Payment State: Complete
Shipment State: Ready
I noted that a pending charge of $399.95 showed up on the credit card used, but the charge was never processed and it dropped off the pending list after 5 days.
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